Delete your Goalie Account

Last updated: 16 October 2026

This page is the way to request that your Goalie account, and the data tied to it, is deleted.

How to delete your account

If you can sign in:

(Optional) Export anything you want to keep. When you can open Account, use Export data to download a zip of your goals, notes, and files. Deletion is permanent, and I cannot restore an account afterwards.
Delete the account. With an active trial or subscription, open Account, then Delete account. Without one, Delete account is on the subscription screen. Confirm with the email address on the account. If you sign in with a password, enter that too.
The account is deleted then. Synced data is removed from the live servers immediately, and you are signed out.

An active subscription billed by Paddle is canceled immediately. The time already paid for is not refunded. Paddle keeps invoice records. A Google Play subscription that will still renew has to be canceled in Google Play before the account can be deleted. A Play subscription you have already canceled does not have to finish its remaining time first.

If you cannot sign in, email support@goalie.run from the email address on the account and say that you want it deleted. If you signed in with Google, use that Google account email. I confirm the request and delete the account within 48 hours. If the email comes from a different address, I will ask you to confirm ownership before deleting anything. You do not need the app installed for that path.

What is deleted

Once the request is confirmed, the following are removed from Goalie’s live servers:

Your account, including your name, email address, password hash, and (if you signed in with Google) your Google account identifier
The server copy of your goals, projects, timelines, and notes
Files you uploaded
Access to Goalie, including any active trial or subscription

What is kept

Some records stay because the law requires it:

Payment and invoice records. Payments are handled by Paddle, who act as the merchant of record. Invoice records are kept for a minimum of 7 years as required by New Zealand law. I never hold your card number. Paddle’s own privacy policy is at paddle.com/legal/privacy.
Data on your own device. Deleting the account from the app removes the copy on that device. Other devices keep their copy until you clear Goalie’s site data there.

How long leftover copies last

Live servers: removed immediately when you delete the account yourself, or within 48 hours of a confirmed email request
Server backups: a copy can remain in rolling backups for up to 5 days, then it rolls off. Backups are used only to restore the service after a failure
Uploaded files: removed from storage; copies may persist briefly in caches before rolling off
Payment records: kept for 7 years

Questions

More detail on what Goalie stores, and why, is in the Privacy Policy. Questions and requests: support@goalie.run